Privacy Policy

Privacy Policy

Newsletterhub is a trading name of LoyaltyMATTERS Ltd. We take the privacy of our users seriously and are committed to both safeguarding privacy and to complying with the UK Data Protection Act 1998. This policy outlines the data processing practices of
This Privacy Policy was last updated on 15th May 2009.

What information do we collect?

Newsletterhub collects personal information about you during your use of our website and services and through our cookie technology as you use and navigate our websites and email campaigns. If you provide (or have previously provided) us with personal information (your name, postal address, telephone, mobile, fax or email address) via our website, surveys, email or telephone contact with us we will use this information to send you updates on our latest services and promotions that we think will be of interest to you. You can choose to ‘opt out’ of these communications. To state your contact preferences please contact us at To opt out of any email communications please click the link at the footer of the email you have received.
When you register as a user, we will collect information that is necessary to provide the service. This will include your name and an email address as well as other details such as your postal address.

What do we use personal information for?

We may also use your data to collate and create a database of information about visitors to our website, such information is collated to help us improve our website and our services to ensure we provide relevant services and information to you. We may also share any aggregate information, but not individual data, with third parties which offer their goods and services on our website to help them understand our services and the reach they can achieve by advertising with us.
We also use information in aggregate form (so that no individual user is identified):
– to build up marketing profiles
– to aid strategic development
– to manage our relationship with advertisers and
– to audit usage of the Site
If you have supplied us with personal and financial information, (such as your credit card or bank details) in a transaction with us, we may use this information in the normal conduct of our business relationship with you. This information will be used to support your account and also to inform you about new products and services that we provide or to provide details of third parties that we believe may be of interest to you.
Retention of personal information
We will retain your information for such period as we are legally obliged to keep it or for the period necessary for the purposes for which the data was collected or for which it is to be processed further, whichever is the longer.
Controlling your personal information & Opt Out
You may choose to restrict the collection or use of your personal information in the following ways:

  • To opt out of any email communications from us, please click the ‘unsubscribe’ link at the foot of the email in question
  • If you have previously agreed to us holding or using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

You may request details of personal information which we hold about you under the Data Protection Act 1998.  A small administration fee will be payable.  If you would like a copy of the information held on you please write to Newsletterhub @ loyaltyMATTERS, 104 Station Parade, Harrogate, North Yorkshire, HG1 1HQ, England.
Protection of your personal information
We are concerned about guarding the security of your personal information and the details of any transactions.  We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or make an order (including your credit card details and any password) and any personal data you send us on-line is securely encrypted.

Use of cookies

We use cookies to identify you when you visit the Site and to build up a demographic profile.
A cookie is a small piece of information sent by a web server to a web browser that enables the server to collect information back from the browser. Our use of cookies also allows registered users to be presented with a personalized version of the Site.
If you do not want to accept a cookie, you can always set your browser to deny it. You can find out more about the use of cookies at

Email Messages

Newsletterhub sends regular updates by email to registered users and subscribers telling them about new products and services available on the site. If you do not wish to receive information about our products and services or the products and services offered jointly or on behalf of other businesses, please tick the appropriate box on the registration form.
If you decide you would like to receive a regular email newsletter, you will receive a summary of our news, interesting articles and details of promotions or services that we think will be of interest . It is possible that this will be sponsored by third parties approved by us, so their details will appear on the email.


This Site contains links to other sites. Newsletterhub is not responsible for the privacy practices or the content of such web sites. If you have a question about the privacy policy of those web sites, please visit them directly. We accept no responsibility or liability for such other websites.  You should exercise caution when entering personal information online and look at the privacy statement applicable to the website in question.

Public Forums

You are advised that any information disclosed via discussion forums, message boards and/or news groups available on the Site becomes public information and you should exercise caution when deciding to disclose your personal information.

Transferring information overseas
Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing our Site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Notification of changes

By using our Site you consent to this Privacy Policy. If we decide to change our Privacy Policy, we will post these changes on the Site. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Policy under which the information was collected.